Refund eligibility depends on the rate you booked. Flexible bookings may allow cancellations with a refund, while some discounted rates are non-refundable. Please refer to your booking confirmation or contact us for assistance.

Yes, group bookings can be arranged. Please contact our Reservations team for group rates and availability.

Yes, in most cases we can match comparable advertised rates. Please contact Reservations with the rate details, dates, and website where you found the offer.

Yes, Metro Hotel Marlow Sydney Central offers both flexible and non-refundable rate options. We recommend selecting a flexible rate if your travel plans may change.

For the best available rates and exclusive offers, we recommend booking directly through the official Metro Hotels website at www.metrohotels.com.au

If you made your booking via www.metrohotels.com.au, then you can cancel your booking by clicking the ‘Cancel Booking’ button at the bottom of your booking confirmation email.

A pre-authorisation or security deposit may be required at check-in. Please contact the hotel directly for current policy details.

Cancellation policies vary depending on the rate type and booking conditions. Please check the terms shown at the time of booking or contact our reservations team for confirmation.

We accept major credit cards including AMEX, Visa and Mastercard. Please contact Reception for other payment enquiries.

Yes, early check-in requests can be made prior to arrival or at Reception. Early check-in is subject to availability on the day. Charges may apply.

Yes, we offer complimentary same-day luggage storage before check-in and after check-out. If you need storage for more than one day, please speak with Reception.

Late check-out is available subject to availability. Standard check-out is 11:00am, and additional charges may apply for late departures. Please contact Reception during your stay to request late check-out.

Yes, Metro Hotel Marlow Sydney Central has a 24-hour Reception to assist guests at any time during their stay.

Check-in is from 2:00pm, and check-out is by 11:00am

We do not have self-service guest laundry facilities, however we offer a dry cleaning and laundry service (charges apply). Please contact Reception for current pricing and details.

Yes. Metro Hotel Marlow Sydney Central offers a range of meeting and event spaces suitable for small meetings through to larger conferences and functions. We have multiple room options and can assist with room setup, equipment, and catering depending on your event needs. For venue details or to request a quote, please visit our Meetings page or contact the team.

Yes, daily housekeeping is provided for guest rooms during your stay.

Yes, the hotel has a rooftop swimming pool. Please note that the pool is not heated.

Chinatown is about a 7-minute walk, and Darling Harbour is around 15 minutes on foot.

You can contact us by phone on +61 2 9281 6999 or email our reservations team for assistance.

Yes, Metro Hotel Marlow Sydney Central is a non-smoking hotel.

Yes, the hotel welcomes families and offers room options suitable for couples, families, and longer stays.

Yes, complimentary WiFi is available in all guest rooms and throughout the hotel’s public areas.

Metro Hotel Marlow Sydney Central offers WiFi access and comfortable spaces suitable for business travellers. Please contact Reception if you require printing or business assistance during your stay.

Yes, our on-site restaurant is open daily for breakfast from 6:30am to 9:30am. Please visit our website for more details.

“You can contact us via email at:

res@metrosydneycentral.com”

You can get the menu for Metro Hotel Marlow Sydney Central’s restaurant by clicking following link:

View and download Room Service Menu

See more information about Metro Hotel Marlow Sydney Central’s restaurant

No, our rooms do not have balconies

Yes, all guest rooms at Metro Hotel Marlow Sydney Central include air conditioning and heating for year-round comfort.

At this time, Metro Hotel Marlow Sydney Central does not have dedicated accessible rooms. Please contact our team prior to booking so we can discuss your needs and recommend suitable options.

We do not operate a hotel shuttle service, however we can assist with booking a transfer from the hotel to Sydney Airport upon departure.

For travel from the airport to the hotel, we recommend visiting the Sydney Airport website for transport options.

Exit Central Station via Eddy Avenue or the Grand Concourse and walk through Belmore Park toward Pitt Street. The hotel is about 5 minutes away.

Metro Hotel Marlow Sydney Central is approximately 400 metres or a 5-minute walk from Central Station.

Yes, the hotel is located near Sydney’s light rail stops and is within easy walking distance of Central Station connections.

Metro Hotel Marlow Sydney Central does not offer onsite parking. However, discounted parking is available nearby at World Square Car Park for approximately $40 per day (one entry and one exit). Please collect a QR code from Reception.
We recommend driving directly to the car park before checking in.
More information can be found HERE

The easiest option is the Airport Train to Central Station, followed by a short 5-minute walk or taxi ride to the hotel.

The hotel is well connected to Sydney public transport.

Nearest bus stop: approximately 100m

Central Station: approximately 400m away

Multiple train lines are available from Central Station, including Airport services.

Yes, the hotel is surrounded by cafes, casual dining, Chinatown eateries, and Sydney CBD restaurants.

Yes, several supermarkets and grocery stores are within walking distance, including Coles on George Street and Woolworths Haymarket.

Sydney Airport is approximately 7km from the hotel. Travel time by train is around 17 minutes via the Airport Line.

Yes, the hotel is centrally located near World Square, Pitt Street Mall, and many dining and shopping precincts.

Yes, the hotel is close to major Sydney venues including ICC Sydney and is easily accessible by public transport to Olympic Park and Qudos Bank Arena.

Popular nearby attractions include:

Capitol Theatre (90m)

Chinatown (600m)

Paddy’s Markets (500m)

Darling Harbour (1km)

ICC Sydney (1.2km)

Families enjoy visiting Darling Harbour, SEA LIFE Sydney Aquarium, Paddy’s Markets, and nearby parks and museums.

The hotel is located at:

431–439 Pitt Street, Sydney, on the corner of Pitt Street and Campbell Street.

We are within walking distance of Central Station, Capitol Theatre, and World Square.

There are several pharmacies and medical centres located nearby in the Sydney CBD. Reception can assist with directions if needed.

Yes, baby cots may be available upon request, subject to availability and extra charges. Please contact the hotel in advance to arrange this.

No, pets are not permitted at Metro Hotel Marlow Sydney Central, with the exception of registered service animals.

Room configurations vary, and connecting rooms may be available on request. Please contact Reception or Reservations prior to booking for the best option for your family.