Take a look at what some of our guests have to say about their experience at Metro Hotels across Australia!
"An Absolute Gem for Families! Outstanding Service, Comfort, and Location
If you are looking for a comfortable, welcoming, and safe place to stay on the edge of the Sydney CBD, the Metro Aspire Hotel is an absolute standout. I recently stayed here with my two teenagers, and we were thoroughly impressed by the high standards and hospitality.
As a single mother, I particularly appreciated how easy and comfortable the team made our stay. Here is why we highly recommend it to other travelers:
Immaculate Housekeeping: Coming "home" after a massive day of walking to a pristine room, fresh sheets, clean towels, and emptied bins was an absolute joy. The housekeeping team does a phenomenal job.
Perfect Location: It is tucked away in a quiet, leafy pocket but incredibly close to the CBD, public transport, and major attractions like Darling Harbour. Walking around the area felt entirely safe at all hours.
Amazing Staff & Service: On our first night, we encountered a minor issue with the in-room internet. The front desk staff handled it promptly and with genuine care, immediately relocating us to a larger room with a stronger signal to ensure our comfort. Their customer service is truly top-tier.
Great Amenities: The buffet breakfast was fresh, delicious, and excellent value. The room also featured a glorious, spacious bathtub which was a dream to soak in after our daily walking adventures.
Fresh & Odor-Free: As a family highly sensitive to environmental triggers, we loved that the entire property was completely fresh and free of any malodors. The beds were also remarkably comfortable (a solid 7.5/10!).
We had a deeply memorable holiday and are so grateful to the wonderful team. We will absolutely be back to our new favorite Sydney home-away-from-home!"
"Excellent location for attending a workshop at TAFE. There is a little park close by for a bit of greenspace. Staff were pleasant and professional. Room was spotlessly clean and quite modern. I like a very dark and quiet room for sleeping. This room was very good in that respect and I slept well."
"The location is excellent. Very central with good access to transport hubs and surrounded by vibrant restaurants. The room and en-suite were basic but clean and comfortable with a nice, inner city view. They do not have a carpark but have an arrangement with a nearby carpark at a substantial discount. The staff were unfaillingly friendly and helpful. I thought Metro Hotel Marlow represented very good value for money."
"I had a really great stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help with anything I needed. The location was convenient and made it easy to get around. Overall, it was a pleasant and relaxing experience, and I would definitely stay here again and recommend it to others."
"We stayed in this hotel for a few nights a month ago, then came back for another 1 night stay. The room was cozy and clean and offered a great view to the Harbour."
"Visited with my sisters for Vivid, from the time we walked in to check in the staff were so polite, helpful and very friendly.
The lovely lady gave us our key and showed us how to exit and enter the building."
"Quiet, relaxed, clean and comfy. Handy to Central Station, Chinatown, Darling Square and ICC but very quiet as it's on a residential street. I didn't try the restaurant but it's very close to good cafes and loads of Chinatown restaurants. Affordable too. I was impressed."
"Stayed in a clean, well located property with friendly staff and reliable Wi-Fi. Transport options were convenient, making it easy to explore the area on foot. The sleep quality was good, contributing to a comfortable stay. While the amenities were somewhat lacking, the overall value for money and experience were very positive."
"The staff were lovely and very helpful. It was a good value for money. The kids got breakfast for free when I bought mine. It is convenient being right on the hwy, and actually really quiet in our room."
"My stay was really good. The staff were amazing very helpful, friendly and very professional. They went over and beyond.
Clean and comfortable. Good quality of linen."
"Very close to public transport and a shopping centre, great location, always had a parking spot for the car and the bed was comfortable. The fridge was a perfect size for all of my supplies and the view from the room was lovely. I got plenty of sleep and there isn't much noise."
"Absolutely loved our stay! The hotel was spotless, beautifully presented, and the staff were incredibly welcoming and professional from the moment we arrived. The room was comfortable, quiet, and had everything we needed. Great location, amazing atmosphere, and excellent service throughout our stay. We’ll definitely be coming back and highly recommend it to anyone looking for a relaxing and enjoyable experience."
"The location was perfect, making it easy to explore the area, while the staff were friendly and attentive throughout the stay. The facilities were well-maintained and clean, contributing to a comfortable experience. Overall, the property offered great value for money without compromising on quality or service."
"Exceptional service from start to finish. I am currently staying here for a work trip, having previously stayed just a month ago. The receptionist who checked me in was fantastic and actually remembered me from my last stay, recalling how he had helped mind our bags. That level of personal touch and stellar communication is exactly why I didn't hesitate to book here again. A truly wonderful experience - I'm looking forward to my next stay this coming Friday!"
