Refund eligibility depends on the rate you booked. Flexible bookings may allow cancellations with a refund, while some discounted rates are non-refundable. Please refer to your booking confirmation or contact us for assistance.

For the best available rates and exclusive offers, we recommend booking directly through the official Metro Hotels website at www.metrohotels.com.au

You can change or cancel your booking through the website or booking channel used to make the reservation. Cancellation policies vary depending on the rate booked, so please refer to your confirmation email. Reception can assist if you require further help.

Cancellation policies vary depending on the rate type and booking conditions. Please check the terms shown at the time of booking or contact our reservations team for confirmation.

Late check-out is subject to availability. Please contact Reception to make a request. Guests who book directly via www.metrohotels.com.au receive a complimentary 1 hour early check-in from 1:00 pm and a 1 hour late check-out until 11:00 am.

Yes, complimentary luggage storage is available on the day of arrival and departure. If you require luggage storage for more than one day, please contact Reception to discuss available options.

After-hours check-in can be arranged. Please contact the hotel prior to arrival to receive check-in instructions.

Check-in at Metro Apartments on Darling Harbour is from 2:00 pm. Early check-in may be requested prior to or on arrival and is subject to availability, with luggage storage available if you arrive early. Guests who book directly via www.metrohotels.com.au receive a complimentary 1 hour early check-in from 1:00 pm.

No. Metro Apartments on Darling Harbour does not have a restaurant on site. However, the hotel is located just seconds from a wide range of dining options at Cockle Bay, King Street Wharf, Darling Harbour and Sydney city centre.

No. Metro Apartments on Darling Harbour does not have a swimming pool on site.

Metro Apartments on Darling Harbour does not have guest laundry facilities on site. However, the hotel offers a laundry and dry cleaning service for guests, with charges applying. Please contact Reception for current pricing and details.

Yes. Metro Apartments on Darling Harbour provides complimentary in-room WiFi for all guests. WiFi access details are provided at Reception during check-in

You can contact Metro Apartments on Darling Harbour by phone on +61 2 9290 9200. Guests can also contact the hotel by email for reservations or enquiries before and during their stay.

Yes. In most cases Metro Apartments on Darling Harbour can match a lower publicly available rate. Please contact Reservations with details of the rate you have found, including the dates of stay and where the rate was advertised.

Yes. Metro Apartments on Darling Harbour offers self-contained serviced apartments, including a kitchen, laundry facilities and living space, making them suitable for both short and extended stays.

Yes. All apartments at Metro Apartments on Darling Harbour include a private balcony or veranda, providing a space for guests to relax during their stay.

Yes. Apartments include in-room laundry facilities, including a washing machine and dryer for guest convenience

Yes. Each apartment includes a fully equipped kitchen with cooking facilities, allowing guests to prepare their own meals during their stay.

No, Metro Apartments on King does not have accessible rooms.

Metro Apartments on Darling Harbour offers Standard Apartments and Executive Apartments. Both apartment types are loft-style serviced apartments with a queen bed and a double sofa bed, suitable for up to four guests. Executive Apartments feature views overlooking Darling Harbour, while Standard Apartments provide the same facilities without the harbour view.

The hotel does not operate its own airport shuttle service. However, Reception can assist with arranging transport to Sydney Airport for your departure. For transfers from Sydney Airport to the hotel, guests can visit the Sydney Airport website for available transport options.

Metro Apartments on Darling Harbour does not have on-site guest parking. The closest parking is available approximately a 2 minute walk from the hotel at Wilson Parking.

The nearest bus stop is approximately 250 metres from the hotel. The closest train station is Wynyard Station, around 500 metres away, which services the T1 Northern and Western Line, T2 Airport, Inner West and South Line, and T3 Bankstown Line. Opal cards are available from nearby retailers.

Yes. The hotel is surrounded by a wide range of dining options at Cockle Bay Wharf, King Street Wharf and Darling Harbour, all within a short walk.

Yes. An IGA supermarket is located approximately 700 metres from the hotel at 29 Martin Place, Sydney NSW 2000.

Circular Quay is approximately 1.3 kilometres from Metro Apartments on Darling Harbour. It takes around 17 minutes to walk, 12 minutes by train, or 18 minutes by bus, depending on transport schedules.

Metro Apartments on Darling Harbour is located just a short walk from Darling Harbour, providing easy access to restaurants, attractions and waterfront entertainment.

ICC Sydney is located approximately 1 kilometre from the hotel, making it around a 10 to 15 minute walk depending on the route.

Metro Apartments on Darling Harbour is within walking distance of Sydney CBD shopping areas, including Pitt Street Mall and George Street retail precincts.

Wynyard Station is located approximately 500 metres from the hotel, which is about a 6 to 7 minute walk.

Yes. Australia’s Opal Jewellery is located approximately 450 metres from the hotel at 15/428 George Street, Sydney NSW 2000.

Pyrmont Bridge is located approximately 450 metres from the hotel, which is around a 5 minute walk.

Sydney Airport is approximately 8 kilometres from Metro Apartments on Darling Harbour. The journey takes around 25 minutes by train, depending on connections.

The Star Casino is located approximately 1.1 kilometres from the hotel, which is around a 13 minute walk.

Metro Apartments on Darling Harbour is approximately a 9 minute walk from Town Hall Station. Exit the station at Druitt or Park Street, turn left onto Druitt Street and then right onto Sussex Street. The hotel is located on the corner of Sussex and King Street.

Yes. The QVB Market Street Parcel Locker is located approximately 450 metres from the hotel, providing a convenient location for parcel collection.

Yes. Baby cots and infant beds are available at Metro Apartments on Darling Harbour on request. Guests are encouraged to request a cot prior to arrival, as availability may be limited.

Yes. Children under 12 years can stay free when using existing bedding at Metro Apartments on Darling Harbour. This may be included in selected offers or promotions, so guests should check booking details for applicable conditions

Yes. Metro Apartments on Darling Harbour is a family-friendly property and offers amenities such as kids activity packs and spacious loft-style apartments suitable for families.