If you made your booking via metrohotels.com.au, then you can cancel your booking online by clicking “cancellations” on our booking panel. Alternatively, to cancel or modify your booking, please call the hotel on +61 2 9290 9200. For any bookings made through a travel agent of third party booking website, please contact the agent or company with which you booked (check your confirmation documentation if unsure).
Absolutely! We are happy to store your luggage complimentary for the same day pick up. If you need to store your luggage for more than one day, please contact hotel reception.
Check in time is 2pm. However, if you arrive earlier, we are happy to store your luggage for you. A request for early check in can be made prior to or upon arrival, however is subject to availability.
Please note: guests who book this property direct at www.metrohotels.com.au will receive 1 hour early check in (1pm).
The hotel does not have onsite guest parking but parking is available a 2 minute walk from the hotel at Wilson Parking($35/day, including one entry and one exit). The ticket needs to be validated from our reception. We suggest you drive directly to the car park upon arriving in Sydney city, then make your way to the hotel. Car park information can be found here.
No, the hotel does not have a restaurant – however we are located seconds away from multiple dining options at Cockle Bay, King Street Wharf, Darling Harbour and Sydney city centre.
No, the hotel does not have a swimming pool.
We do not have guest laundry facilities, however we offer a dry cleaning and laundry service (charges apply). Please contact reception for information and current charges.
Yes, Metro Apartments on King offers complimentary in-room WiFi to all guests. WiFi passwords are issued at check-in.
Metro Apartments on King is located a 9 minute walk from Town Hall Station. Exit the station at Druitt / Park Street and turn left onto Druitt Street, then right onto Kent Street. Walk 2 blocks and turn left – the hotel is on the left hand side just before the intersection of Sussex and King Street. You will need to check in at Metro Apartments on Darling Harbour – which is located directly across the street.
We do not have nor provide our own shuttle service, however we can assist you with booking a transfer from the hotel to the airport upon your departure.
Please contact reception for more information. For transfers from Sydney Airport to the hotel, please visit Sydney Airport’s website for transport options from the international terminal and domestic terminal.
Yes, in majority of cases we can match all rates. Please contact reservations and provide information on what rate you have found, what dates the rate is for and of course where you have seen the rate.
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27-29 King Street, Sydney NSW 2000