Take a look at what some of our guests have to say about their experience at Metro Hotels across Australia!
"We always enjoy staying here.
We have stayed here many times, easy to get to and secure parking. This time I came for an operation and we were there for a few days. The staff went above and beyond to ensure I was comfortable and had everything I needed."
"We appreciate the kindness and helpfulness of the person who welcomed us.
The studio we were given was very equipped in terms of the kitchenette, the bed was comfortable, and the air conditioning was well-regulated and quiet. One minor drawback: the bathroom was a bit dated."
"From the moment I stepped through the doors, I knew I’d made the right choice. The lobby didn’t just look beautiful — it felt like a warm exhale after a long journey, with staff who greeted me as if they’d been waiting all day just to make my stay perfect. My room was spotless, spacious, and so thoughtfully designed that I kept discovering little touches that made me smile: the softest pillows imaginable, lighting that actually made sense, and a view that looked like it had been curated by nature itself.
Every interaction with the team was effortless. They anticipated what I needed before I even realised I needed it, from offering local tips to helping me with everything. Breakfast was a daily highlight — fresh, generous, and clearly made with pride. Even the hallways smelled good, which feels like an underrated luxury.
What truly sets this hotel apart is the feeling it gives you: that rare blend of comfort, care, and quiet joy that makes you wish your stay were just a little longer. I arrived as a guest, but I left feeling like part of the place. If you’re considering staying here, stop considering and just book it. You deserve this level of wonderful. "
"Great service from arrival to stay to departure. Rooms were roomy, comfortable and very clean. Location wise it is on the main highway but very limited noise, close to the city and other locations."
"Overall I felt very comfortable. The hotel had a nice vibe.
The location was great. The room was good and comfortable. It was nice there was a fridge, kettle and coffee/milk. The TV was a great size."
"Overall the staff were friendly and helpful, the food service and quality was good and the location was supportive of our needs. Amendments to our booking were easy to make and check in/check out process was smooth."
"Did a last minute booking and was very happy about my choice. Perfectly located hotel in the heart of Sydney with spacious and clean rooms and amazing view over Darling Harbour. The staff were very friendly and helpful as well. Will definitely be back,"
"Fantastic spot. It’s comfortable, clean, and set up in a way that makes traveling easy. Great communication, easy check-in, and a really pleasant atmosphere. I slept well, enjoyed the space, and would recommend it without hesitation. 🙏 thank you 😊"
"Excellently located duplex apartment hotel (next to the aquarium and marina), close to public transport and convenient for exploring Sydney. The apartment was very clean, beds and towels were made and changed daily, we recommend it."
"Excellent value for money, lovely helpful staff, serviced the rooms daily, apartment had everything we needed.
Great location, apartment was a great size, balcony is great."
"Great apartment in a central location
Superbly equipped, balcony with a partial view of the harbor, comfortable bed, good shower spray, fully equipped kitchen, huge flat screen TV with Netflix, rooftop pool. Darling Harbour just around the corner, only about 10 minutes to Circular Quay, The Rocks, Chinatown, and Shopping Street. 15 minutes to the Opera House. We were very happy with the apartment and would book it again sometime."
"Clean Cosy & Comfortable not to mention Affordable
Staff were very welcoming upon arrival. Check-in was quick and easy. Room was perfect. The location made it very easy to navigate our days. Staff remained helpful and accommodating through the end of our stay."
